Av. Viaducto Tlalpan 1013B Col. La Joya CP 14090
México D.F.
Tels: (+52 55) 5554-8214,
5554-8190 y 5554-3660
e-Flow ® is a powerful software solution that allows you to make the process more efficient customer service at bank branches, government agencies, hospitals, universities, and any place where people expect to be managed.
e-Flow ® records the movements of people and distributes the load among the stalls of care using the model defined in your organization.
The definition of a model of care includes the distribution of procedures and services by post, how to manage priorities, the division into sections, and other features.
e-Flow ® can be used in all sections of care, such as lines of cash, trading posts, consultation, etc.. The care can be integrated or independent sector. Where it serves a customer, this can be managed by e-Flow ®.
Benefits for customers:
◦ ago more comfortable process.
◦ Reduce uncertainty, informing the customer exactly when it will be heeded.
◦ management multiple sections, the system directs the sequence to follow, reducing the complexity of the kinds of procedures in different sections.
◦ reduces or eliminates the need to queue.